Privacy Policy

Effective Date: 01/03/2024

الزاجل ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

1.1. Personal Data

Since accounts in the App are pre-built, we may already have some personal information about you. When you log in, we may collect and use the following personal information:

• Name
• Email address
• Phone number
• Account credentials (username and password)

1.2. Order Information

When store owners create orders by scanning QR codes, we collect:

• Order details (e.g., items, quantity, price)
• QR code data

1.3. Usage Data

We may automatically collect certain information when you access or use the App. This may include:

• Device information (e.g., mobile device ID, operating system)
• Log data (e.g., access times, pages viewed, IP address)
• Usage information (e.g., features used, order tracking status)

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain the App
• To process and manage orders created by store owners
• To track the status of orders
• To facilitate the collection of order credit upon delivery
• To improve our services, including debugging and analytics
• To communicate with you about updates, promotions, and other information

3. Sharing Your Information

We may share your information with:

• Service Providers: We may share information with third-party service providers that perform services on our behalf, such as payment processing and data analysis.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this Privacy Policy periodically.

6. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@alzajel.ly.

By using "الزاجل" App, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.